Refund & Return Policy – Iraivi Boutique

Last Updated: 2025-12-06

At Iraivi Boutique, we take pride in offering high-quality products. If you are not satisfied with your purchase, our policies below explain when returns or refunds are possible.

1. Eligibility for Returns

You may request a return only if:

You received a wrong, defective, or damaged product
You contact us within 48 hours of delivery
The item is unused, unwashed, and in original packaging

2. Non-Returnable Items

Sale/discounted items
Used or altered products
Custom-stitched items

3. Return Process

Contact us at [Add Email / WhatsApp] with order ID and photos of the product
After approval, the product will be picked up or must be shipped back by you
Returns without approval will not be accepted

4. Refunds

Refunds will be issued only after the returned product passes quality checks.

Refund type:

Store credit (default option)
Bank/UPI refund (only for valid damaged/wrong product cases)

Shipping charges are non-refundable.

5. Cancellations

Orders can be cancelled only if they are not yet shipped. Once shipped, cancellation is not possible.

6. Exchange

Exchanges are subject to stock availability. If unavailable, store credit may be provided.

7. Contact Us

Iraivi Boutique
Email: iraiviboutique@gmail.com
Phone: +91 9874125630
Address: iraiviboutique